Chapter 13 Electronic Commerce and E-Business Part One and Two Review Questions

• Is e-commerce possible without the Internet? Explain your answer.
• E-commerce is  definitely possible without the Internet. E-commerce is commerce that happens electronically. For example,buying something through phone.
• What are the purposes of intranet? What are the main characteristics of an intranet?
• The purpose of intranet is to to keep businesses more paperless and their employees more productive. It's characteristics consist of a Transmission Control Protocol/Internet Protocol and the Hypertext Transfer Protocol.
• What are three important ways companies use intranets?
• delivering tools and applications (like in telconferencing)
• to increase sales and customer relationship management tools
• develop project management
• What is the purpose of extranet? What are the main characteristics of an extranet?
• To provide a private network between two organizations/companies, that only they can get into. Only two groups can know the IP address.
• List the capabilities e-commerce software should provide
• E-commerce should allow users to access their banking accounts, recent purchases, and more.
• Define or describe each of the key terms in the "Key Terms" section. Check your answers using the glossary.
• business-to-consumer: E-commerce transactions that involve businesses providing goods or services to consumers.
• business-to-business: E-commerce transactions that involve businesses providing goods or services to other businesses
• business-to-employee: Another name for the B2B model when the focus is primarily on handling the activities that take place within the organization.
• consumer-to-consumer: The e-commerce model which represents individuals, organizations, or companies that are selling and buying directly with each other via the Internet.
• customer relationship management (CRM): Software systems for organizing and tracking information on customers.
• dot-com: Internet-based companies.
• electronic commerce (e-commerce): Business transactions through electronic networks.
• electronic payment system: An online credit card transaction in which a trusted third party transfers funds from one person or business to another, thereby concealing the credit card information of the buyer from the seller.
• e-commerce software: Programs on a Web server that provide the commercial services to consumers and business partners on the Web site.
• extranet: extended intranet
• inranet: A self-contained intraorganizational network that is designed using the same technology as the Internet.
• mobile commerce (m-commerce): Mobile commerce, in which workers use laptops and wireless handheld devices to take their offices with them wherever they travel.
• virtual private network (VPN): A network that uses encryption software to create secure “tunnels” through the public Internet or between intranets; a method an organization can use to set up an extranet.
• Web hosting service: A service that provides the e-commerce software and expertise to run an online business
• Describe some ethical issues involved in electronic commerce.
• With electronic commerce, users could be worried about how reliable the software is. Also, they could be worried abut whether or not their intellectual property is at risk.
• Describe the three forms of e-commerce.
• mobile commerce
• Business to Busines commerce
• Business to Employee commerce